looksflawa@gmail.com

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looksflawa@gmail.com

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Delivery will be free for Orders above Rs 1000.

A nominal Delivery charge of Rs 100 will be applicable for orders below Rs. 1000.

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FAQ

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Frequently Asked Questions

Welcome to our FAQ section. Here, we’ve answered some of the most common questions our customers ask about our products, services, and policies. If you need further assistance, feel free to reach out to us directly.

Yes. At Flawa, we are committed to offering high-quality aromatherapy and beauty products made with natural ingredients. Our products are free from harmful chemicals such as parabens, sulfates, and artificial dyes.

Absolutely. Every batch is quality-checked before reaching customers. We ensure that our products are safe, cruelty-free, and dermatologically tested where applicable.

Yes, our products are 100% vegan and never tested on animals. We stand by ethical beauty and sustainable practices.

Store our products in a cool, dry place away from direct sunlight and heat. Make sure the lid or cap is tightly closed after each use to maintain freshness.

Yes, most of our products are suitable for sensitive skin. However, we always recommend doing a patch test before full use to ensure compatibility with your skin type.

Results may vary depending on your skin or hair type. However, with consistent use, most customers start noticing visible improvements within 3-4 weeks.

Currently, we ship only within India. International shipping will be available soon.

Once your order is shipped, you will receive an email with a tracking number and link to track your package online.

We accept all major credit/debit cards, UPI, net banking, and wallet payments. Cash on Delivery (COD) is also available in selected locations.

If you are unsatisfied with your purchase, you may request a return within 2 days of receiving the product, provided it is unused, unopened, and in original packaging. Please refer to our Returns & Refunds Policy for detailed instructions.

Orders are typically delivered within 5-7 business days, depending on your location.

Yes, you can cancel your order within 24 hours of placing it. After that, cancellations may not be possible if the package has already been shipped.

You can reach our customer support team via the Contact Us page or email us at looksflawa@gmail.com.

Yes, we regularly organize training sessions and workshops on skincare, haircare, and aromatherapy for professionals and enthusiasts. Check our Training page for details.

Our products are available at select salons, spas, and retail stores across India. Visit our Contact page to find an outlet near you.