Terms & Conditions

• We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occur.
• All products are subject to availability. We reserve the right to limit quantities or discontinue products without notice.
• Product packaging and labeling may vary slightly from images shown on the website.

• By placing an order, you agree to provide accurate and complete information.
• Prices are listed in INR and are inclusive of applicable taxes unless otherwise stated.
• We accept payments via secure payment gateways. Your payment information is encrypted and protected.
• An order is confirmed only after payment is successfully processed.

• Delivery timelines are estimates and may vary due to external factors such as courier delays or unforeseen circumstances.
• Risk of loss or damage passes to you once the product is delivered.
• For detailed information, please refer to our Delivery Information Policy.

• If you are not satisfied with your purchase, you may request a return in accordance with our Returns & Refunds Policy.
• Refunds, where applicable, will be processed through the original method of payment within the stated timeline.

By using our website, you agree that you will not:

• Misuse or attempt to hack our website or servers.
• Use the website for unlawful, fraudulent, or harmful purposes.
• Reproduce, distribute, or exploit any content without prior written consent from us.

• All content on this website, including logos, designs, images, text, and product descriptions, is the property of Flawa – Aromatherapy & Beauty Products or its licensors.
• You may not copy, modify, or distribute our content without prior authorization.

• We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our liability for any product purchased is limited strictly to the purchase price of that product.
• We do not guarantee that our website will be error-free, uninterrupted, or secure.

Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or terms of use.

• These Terms shall be governed by and construed in accordance with the laws of India.
• Any disputes will be subject to the exclusive jurisdiction of the courts in Kolkata / West Bengal.

We reserve the right to suspend or terminate your access to our website or services at any time, without prior notice, if we believe you have violated these Terms.

If you have any questions regarding these Terms, please contact us:

• Email: looksflawa@gmail.com
• Phone: (+91) 98047 88701
• Working Hours: Mon–Sat, 10:00 AM – 8:00 PM
• Address: PRANTIK APPT. 1st FLOOR, 2/10 VIP ROAD WEST BENGAL, INDIA KOLKATA, 700 059