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(+91) 98047 88701

looksflawa@gmail.com

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Privacy Policy

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Our Commitment to Your Privacy

At F.L. Aromatherapy & Beauty Products, we respect and protect the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website and services. By accessing or using our website, you agree to the terms outlined in this policy.

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you make a purchase.
  • Account Information: If you create an account, we collect login credentials and preferences.
  • Transactional Information: Order details, purchase history, and delivery information.
  • Technical Data: IP address, browser type, operating system, device information, and cookies.
  • Communication Data: Messages, inquiries, or feedback submitted through our website, email, or social media.

  • To process and deliver orders, payments, and refunds.
  • To communicate with you about your order, promotions, and updates.
  • To improve our website, products, and customer experience.
  • To comply with legal and regulatory requirements.
  • To detect and prevent fraud, unauthorized activities, or misuse of our services.

We do not sell or rent your personal information. However, we may share your data with:

  • Service providers (payment gateways, delivery partners, IT support).
  • Regulatory or legal authorities, if required by law.
  • Business partners in case of a merger, acquisition, or restructuring.

All third parties are bound to protect your information and use it only for the purposes agreed.

  • Our website uses cookies and similar technologies to improve functionality, personalize your experience, and analyze traffic.
  • You can manage or disable cookies in your browser settings, but some features of the website may not work properly.

We implement appropriate technical and organizational measures to safeguard your personal data against loss, misuse, unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure.

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

Depending on applicable laws, you may have the following rights:

  • Right to access and obtain a copy of your personal data.
  • Right to correct or update inaccurate information.
  • Right to request deletion of your data, subject to legal obligations.
  • Right to withdraw consent where processing is based on consent.
  • Right to opt out of marketing communications.

To exercise these rights, please contact us at looksflawa@gmail.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their policies.

We do not knowingly collect personal information from children under the age of 18 years. If we discover such information, it will be deleted immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Revised” date. Continued use of our website after changes indicates your acceptance of the revised policy.

If you have any questions or concerns regarding this Privacy Policy, please contact us:

  • Email: looksflawa@gmail.com
  • Phone/WhatsApp: (+91) 98047 88701
  • Working Hours: Mon–Sat, 10:00 AM – 8:00 PM
  • Address: PRANTIK APPT. 1st FLOOR, 2/10 VIP ROAD WEST BENGAL, INDIA KOLKATA, 700 059